Exciting News: A Brand-New Skincare Community is Coming! 🎉
Very Soon, we are launching a new multi-brand community platform, bringing together CeraVe, La Roche-Posay, Vichy, and SkinCeuticals.
What's New?
Dedicated Brand Hubs: Easily find your favourite brands!
Personalised Feed: Control what you see and follow the brands you love.
Multi-Brand Discovery: Explore new products and routines from all four brands.
Enhanced Features: A more enjoyable and connected experience.
Seamless Points Transfer: Your points will carry over (see details below).
Points Transfer Details: Your points transfer the day before launch. Is the same email across accounts? Points combine! Different emails? Points transfer separately.
Key Dates:
TBA: New platform launch!
Two Days Prior: The current platform closes. (Reminders will be sent).
Launch Day: Reactivate your account via email link.
Opting Out? Delete your current account: Community Platform > Account Settings > Profile > Delete Profile.
Quick FAQs:
Why the change? A more integrated and personalised experience connecting all our brands.
Badges/Statuses? will not be transferred, but don't worry! New programs are coming.
Email Preferences? Manage subscriptions via the "unsubscribe" link in emails.
For other questions, email communityldb@loreal.com
We can't wait to welcome you! Stay tuned for updates
